Privacy Policy

We at Times Internet Limited (“TIL”, “Company”, “we”, “our”, “us”) respect your privacy and are committed to protecting your personal data.

In this privacy policy, we explain how we collect, use, and process your personal information when you access our Website or associated mobile application (each, an “App” and together, “Apps”), for delivery of Services. Unless indicated otherwise, this privacy policy further applies to any related websites or other online properties owned or controlled by the Company (together with the Websites and Apps, the “Platforms”). “Services” include all content, services, information, and related features made available to you “as is” from our Platforms.

This Privacy Policy must be read together with the Terms of Use of the particular Platform you are using, available at https://timesastro.com/termsandconditions.html. Links from our website may take you to external websites not covered by this policy. Please check their privacy policies before you access, use, or download from such sites. We are not responsible for the content, function, or information-collection policies of external websites.

Acceptance

By accessing, downloading, or using any Platform that has a direct link to this Privacy Policy, you agree to be governed by it.

By agreeing to this Privacy Policy, you represent that you will not access our Services by using any mechanism or technology that conceals your actual geo-location or provides incorrect location details (for example, using a virtual private network (VPN) to access our Services). We are not responsible or liable for any processing or collection of your information if you use such mechanisms to access our Platforms and Services.

Information We Collect

We only collect personal information where necessary to provide you with a service at your request (e.g., when you contact us, register an account, avail subscription services, or access content on the Platform).

Information you submit to us

You provide information when you:

This information may include (without limitation):

We take extra precautions to keep sensitive personal data secure and confidential and retain it only as long as necessary for the purposes for which it is collected.

Information we collect automatically

We use cookies and similar technologies to distinguish you from other users and streamline your online experience. When you visit our Platforms, we may collect:

Information from other sources

We may collect information about you from publicly available sources or social media (e.g., email ID, public profile information necessary for identity verification). We also receive information when you interact with our pages, Apps, groups, accounts, or posts on social media platforms. This list is not exhaustive; in specific instances, we may collect additional data for the purposes set out in this policy.

Information we receive via third parties

With your consent, other websites, services, or third parties may provide information to us (e.g., delivery companies, technical support, advertising partners). We use such information only as communicated to you in this Policy and for defined purposes.

When you choose any subscription or paid service, we or our payment gateway provider may collect/process personal information such as address or billing information and card details. Financial information is processed by third parties providing such functionalities. Please review their privacy policies before providing information or entering transactions.

Marketing and Analytics

We may use web beacons to track online usage patterns in an anonymous manner (without collecting personally identifiable information). We may also use web beacons in HTML emails (for subscribers who opt in) to understand if emails are opened and links clicked, and to improve our services and measure traffic. We may place website beacons for partners; partners are required to disclose such usage on their privacy policy pages.

Purpose of Collection

Sharing and Use

We may share your information with trusted partners or third parties to meet obligations agreed between you and us. We may also disclose information within the Times of India Group, business partners, and service providers to:

We may disclose personal information where we believe it is:

Data Retention

We retain personal information only as long as needed for the purposes for which it was collected, considering record type, nature of activity, and associated products/services, and as required to meet your requests and comply with applicable laws.

For account deletion requests, you can email us at hello@timesastro.com, and our team will process the deletion in accordance with this Privacy Policy and applicable laws.

Information Security

We take commercially reasonable technical, physical, and organizational steps to safeguard information against unauthorized access, loss, misuse, or alteration. Ensure your connection is secure (look for “https” and a padlock in your browser). All information is stored on secure servers. You are responsible for keeping your password confidential.

Although we take reasonable precautions, no system or transmission can be completely secure. The Company is not liable for damages arising from use of the Platform, including indirect, incidental, special, consequential, or punitive damages, or losses of profits, revenues, data, use, goodwill, or other intangibles.

Data Subject Rights

If you need more information about your rights or wish to exercise them, please write to our Grievance Officer.

Cross-Border Transfers

We may transfer your personal information globally to Times Internet Limited affiliates or third parties for the purposes described in this policy, subject to lawful basis and appropriate safeguards ensuring an adequate level of protection comparable to applicable laws.

Children’s Privacy

You must have attained the age of majority to use our Services. If you are a minor, your registration and use must be under adult supervision. Parents/guardians should not allow minors to submit Personal Information. If we are notified that Personal Information of a minor has been collected without consent, we will take necessary steps to delete it. Parents/guardians may contact the Grievance Officer for redressal regarding collection of children’s data.

Changes to this Policy

We may update this policy to reflect changes in technology or law. Updates will be posted on this page and, where appropriate, notified by email. Your continued use after notice constitutes acceptance. Please check back frequently for updates.

Grievance Redressal

If you have complaints or concerns regarding the use, storage, deletion, or disclosure of your personal information, please contact our designated Grievance Officer:

Grievance Officer: Akhilesh Shrivastava
Email: akhilesh.s@timesinternet.in

Address:

Times Internet Limited 391, Udyog Vihar, Phase - III, Gurgaon, Haryana 122002, India Ph: 0124-4518550

Please do not share feedback with unauthorized members of the Company. Address communications to “Grievance Officer” and include:

We may contact you to confirm or discuss details about your complaint and the issues raised.